Shipping, Returns & Exchanges

Shipping Information

If you need a specific item for a certain date, please contact us at shop@jb-sport.com before placing your order to see if we can accommodate your request. When your order is shipped, you will receive an email with tracking information. Please check your spam/junk folder before contacting us.

Shipping Rates

Please note our shipping rates are determined by Canada Post and will be calculated at checkout. We also offer free untracked shipping, which is shipped out with a stamp. Overnight FedEx, Purolator or UPS is available upon request. Reach out to us at shop@jb-sport.com for a shipping quote.

Returns & Exchanges

There are no returns or exchanges on custom or sale items. There are no refunds on shipping costs. All other merchandise may be returned in its original condition within 14 days of receipt for exchange, credit, or refund. Please contact us at shop@jb-sport.com before shipping back items so we know when to expect it. When returning items, you are responsible for shipping costs and insurance. Please contact us at shop@jb-sport.com to obtain our shipping address.